Do I have to sign a contract for a definitive period of time

While you do have to sign a service agreement that outlines our rates, billing and cancellation policies and services being offered you are not bound to our services for a defined period of time. In emergency situations such as hospitalization, we ask that you notify us as soon as possible or we can continue care in the hospital if needed. Outside of emergency situations we require 24 hours notice for cancellations. If less than 24 hours notice is given the shift will be billed at 100% of the scheduled visit fee. Life At Home can waive the cancellation fee as they see fit.

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Our Google Reviews

I’m grateful to be a PSW with Life at Home Agency, as it has been one of the most rewarding experiences of my career. Caroline and Ashley are very nice and organized and ensures everything runs smoothly, from scheduling to client care. They treat their staff with respect and make sure you feel equipped to do your job well and you’re comfortable with the clients you’re working with. It’s great to work in an environment where I feel trusted and supported to provide excellent care. What sets Life at Home apart is its focus on both the clients and the staff. Training opportunities are readily available, allowing me to enhance my skills and grow in my career. The clients I… Read more

manyan ahmadiyan1374 Oct 10, 2024

Highly recommend Life At Home! Quick to reply and kind staff. We had the chance to ask questions during our in-home assessment and they took the time to really understand what we needed for my Father and involved us in every step. We have referred a few friends and everyone raves about their staff and services. We also really loved having access to their Family Portal, which other companies did not provide.

Serge Savard Dec 12, 2023

My mom received around the clock care from Life At Home for a little over a year before she passed away. She had memory issues (dementia) that progressed very fast but it was her wish after my father's passing to remain in their condo. Living 5 hours away, it was hard to know if she was truly being taken care of by the previous agency we used. Life At Home's consultation process was a breeze, after the assessment I knew she would be in great hands. The caregivers chosen for my mom were wonderful. I received a report after every visit and the office staff were always pleasant to chat with. Thank you again, I am truly grateful.

Kylan L Nov 11, 2023

As a result of diagnoses of Myasthenia Gravis and Parkinson’s disorders, My wife, Charlotte, has not been able to get around without the use of wheelchair for well over a year. She requires assistance for transfers from bed to a reclining chair in our living room and for showers or to attend appointments or personal outings such as to visit family. We have been receiving Personal Support Worker (PSW) services from Life at Home since November 2022. We have also received services from other providers. We have been entirely satisfied by the exceptional services provided by Life at Home. Dependability We have found Life at Home to always be totally dependable. On numerous occasions, we have needed a PSW on… Read more

Guy Goulard Oct 10, 2023

My mother received overnight care from the wonderful staff at Life at Home from mid February- mid September, 2023. The agency provided consistency in workers, shared information with their staff about my mother, and were always very quick to respond to me. I would highly recommend them. Julie Kanter

Julie Kanter Oct 10, 2023

The Life At Home team cares very much for their clients & work really hard to ensure all expectations are met. These caregivers are trustworthy, kind, compassionate & a pleasure to interact with. I can recommend Life At Home without hesitation.

Anne Miller Sep 9, 2023

I am really grateful that I got to work with Life at Home. Caroline and Ashley were really nice and they will make sure that you are comfortable with the clients you’re working with.

Patricia DT Aug 8, 2023

You cannot find more compassionate people then this company. I would not hesitate at all to use this company again.

janet puddicombe Aug 8, 2023

Life at home provides excellent service. I strongly recommend to use their services . I get to stay in my house while getting the help I need.

My S Aug 8, 2023

Very well organized and managed buisness,provides great care and support, as well as very friendly staff that make the customers feel more comfortable in their own home.

Lucas Savard Aug 8, 2023

The compassionate care that was provided for my grandfather through life at home was a god send. They were reliable, knowledgeable and caring. We had tried other larger companies but the one on one care and attention shown all around was unmatched. I highly recommend them.

David Ernest Aug 8, 2023

Breathe of fresh air! Life at Home provides quality home care services for seniors that values their quality of life over everything. Their experienced staff make you feel like family, even on the administrative and coordination side of it, they keep it friendly and personable! It’s always a pleasant experience when dealing with them and they make every client feel like they matter and are priority #1!

Samantha Crete Aug 8, 2023

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