Why choose Life At Home?

WE understand! Through our own personal experiences and with over 20 years of experience in various health care roles and environments, we just get it! Being where you are now with our own families and loved ones has given us the insight to navigate these tough times and empathize with each and every person that contacts us. We provide the highest standard of compassionate and personalized care to those in need and support to their families. With experience working in Retirement Homes, Long-Term Care Facilities and Hospitals we understand the need and sheer importance that one-on-one care provides and the heightened quality of life it guarantees. We offer a full range of home health care services, from companionship to 24-hour personal care. We can provide services for as little as a few hours a week to around the clock care in any setting you or your loved one’s call home.

Private Home Care costs vs Retirement Home living

At various stages in our lives, we all encounter the inevitable task of making healthcare decisions, whether on our behalf or for a loved one. These decisions are commonly shaped by a multitude of factors, including healthcare requirements, personal preferences, and, notably, the financial implications tied to the available options. Gaining a comprehensive understanding of the expenses associated will all available options is imperative to making a well-informed decision.

Cost Comparison

Retirement Home Living Life At Home: Private Home Health Care
Monthly Base Price in 2022: $2368-$7648 plus taxes if applicable

Prices range due to many factors, including but not limited to: room size, amenities (pool, hairdresser, gym…) , onsite services (linen changes, light housekeeping…)

One on one personal care $37.50/hr with a 3-hour minimum per shift= $112.50 per shift
$1000-$2000/mnth for an additional person (couple) $112.50 X 7 (care 7 days a week) = $787.50
Meals can be available for an extra cost $787.30 X 4 weeks = $3150 a month if client does not qualify for a tax exemption, please add 13% HST to $3150.00
No 1 on 1 personal care 1 on 1 personal care and support. Tailored to fit all needs. Not paying for services you don’t need.
24 hour staffing for emergencies  

Why choose Life At Home as opposed to hiring privately

While the cost savings may seem like a good idea up front you essentially become an employer and as such you are responsible for complying with all ESA legalities including remitting taxes, contributing to EI, CPP, vacation pay out, STAT pay, issuing ROEs and providing insurance and WSIB coverage. Life At Home has an extensive hiring process where we conduct background checks, vulnerable sector checks, reference checks and mandate various certifications. Our employees are insured for their protection as well as yours and with a vast pool of certified employees we can ensure that your loved one/s will never have a gap in care due to sick calls or vacation absences. Working with Life At Home means that families can minimize their workload, minimize gaps in care, mitigate risks and allow them to spend your time with their loved one/s as a family rather than an employer.

Do I have to sign a contract for a definitive period of time

While you do have to sign a service agreement that outlines our rates, billing and cancellation policies and services being offered you are not bound to our services for a defined period of time. In emergency situations such as hospitalization, we ask that you notify us as soon as possible or we can continue care in the hospital if needed. Outside of emergency situations we require 24 hours notice for cancellations. If less than 24 hours notice is given the shift will be billed at 100% of the scheduled visit fee. Life At Home can waive the cancellation fee as they see fit.

Are there restrictions or minimums when it comes to schedules, hours and times? Can I change the schedule or is it set?

We provide care up to 24 hours a day, 7 days a week, and 52 weeks a year. We do have a shift minimum of 3 hours but on occasion, depending on staff availability, we may be able to accommodate shorter shifts. As part of our customized care plan, you are in complete control of your schedule, and we can work with whatever time frames are needed for care. As needs change so can the schedule and we can discuss increasing or decreasing hours at any point during our service offerings.

What are the first steps in starting home care services?

Get in touch!! Booking a FREE consultation with our prospective clients, and if required their family and friends, will help us gain a better understanding of needs, home environment, and expectations. It will also allow us to answer any questions that may arise or address any issues or concerns.

What if I have concerns about the services I am receiving and want to try a new caregiver?

Admittedly we don’t always get it right the first time. Should you find that the caregiver we assigned is not a good match you simply need to let us know and we will go back to the drawing board. We have a vast pool of highly trained and competent caregivers to choose from and we would be happy to discretely replace your current caregiver.

Are Life At Home’s caregivers covered by Ontario’s WSIB?

Yes! All Life At Home employees are covered under WSIB which protects the homeowner or facility from any liability should an injury occur while on the job.

Will I have the same caregiver or will they change week to week?

At Life At Home we strive for continuity and understand the importance of building that relationship with someone, especially when allowing them into your home (your safe space.) We strive for continuity for every client and will always try to secure the same caregiver for the durations of services with us. Should a book off occur, we always offer an equally competent replacement which our clients have the right to accept or decline.

Our Google Reviews

Highly recommend Life At Home! Quick to reply and kind staff. We had the chance to ask questions during our in-home assessment and they took the time to really understand what we needed for my Father and involved us in every step. We have referred a few friends and everyone raves about their staff and services. We also really loved having access to their Family Portal, which other companies did not provide.

Serge Savard Dec 12, 2023

My mom received around the clock care from Life At Home for a little over a year before she passed away. She had memory issues (dementia) that progressed very fast but it was her wish after my father's passing to remain in their condo. Living 5 hours away, it was hard to know if she was truly being taken care of by the previous agency we used. Life At Home's consultation process was a breeze, after the assessment I knew she would be in great hands. The caregivers chosen for my mom were wonderful. I received a report after every visit and the office staff were always pleasant to chat with. Thank you again, I am truly grateful.

Kylan L Nov 11, 2023

As a result of diagnoses of Myasthenia Gravis and Parkinson’s disorders, My wife, Charlotte, has not been able to get around without the use of wheelchair for well over a year. She requires assistance for transfers from bed to a reclining chair in our living room and for showers or to attend appointments or personal outings such as to visit family. We have been receiving Personal Support Worker (PSW) services from Life at Home since November 2022. We have also received services from other providers. We have been entirely satisfied by the exceptional services provided by Life at Home. Dependability We have found Life at Home to always be totally dependable. On numerous occasions, we have needed a PSW on… Read more

Guy Goulard Oct 10, 2023

My mother received overnight care from the wonderful staff at Life at Home from mid February- mid September, 2023. The agency provided consistency in workers, shared information with their staff about my mother, and were always very quick to respond to me. I would highly recommend them. Julie Kanter

Julie Kanter Oct 10, 2023

I have been a member of the Life At Home team for almost a year now and have had nothing but a positive experience. When I first started working for LAH in March of last year, I was a bit nervous as this was the first job that I would have in this field. Thankfully the staff at LAH really helped me and guided me through the process. They introduced me to new clients and they provided a clear and precise Care Plan for each client, outlining what their diagnosis are and what we are there to help them with.The staff at Life At Home create a stress free and easygoing environment for us employees. They are quick to respond… Read more

Victoria Miller Oct 10, 2023

The Life At Home team cares very much for their clients & work really hard to ensure all expectations are met. These caregivers are trustworthy, kind, compassionate & a pleasure to interact with. I can recommend Life At Home without hesitation.

Anne Miller Sep 9, 2023

I am really grateful that I got to work with Life at Home. Caroline and Ashley were really nice and they will make sure that you are comfortable with the clients you’re working with.

Patricia DT Aug 8, 2023

You cannot find more compassionate people then this company. I would not hesitate at all to use this company again.

janet puddicombe Aug 8, 2023

Life at home provides excellent service. I strongly recommend to use their services . I get to stay in my house while getting the help I need.

My S Aug 8, 2023

Very well organized and managed buisness,provides great care and support, as well as very friendly staff that make the customers feel more comfortable in their own home.

Lucas Savard Aug 8, 2023

The compassionate care that was provided for my grandfather through life at home was a god send. They were reliable, knowledgeable and caring. We had tried other larger companies but the one on one care and attention shown all around was unmatched. I highly recommend them.

David Ernest Aug 8, 2023

Breathe of fresh air! Life at Home provides quality home care services for seniors that values their quality of life over everything. Their experienced staff make you feel like family, even on the administrative and coordination side of it, they keep it friendly and personable! It’s always a pleasant experience when dealing with them and they make every client feel like they matter and are priority #1!

Samantha Crete Aug 8, 2023

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